Need to report a claim?

We’re here for you 24/7 365 days a year!

Need to report a claim?

We’re here for you 24/7 365 days a year!

No one likes to think about having a motoring accident or incident, but unfortunately, they do happen. At CoverMy Courier we’re here for you – We’ll help you every step of the way!

In the event of any accident or incident regardless of fault – Call our claims line as soon as possible on 0345 184 9999, we’re here 24/7 365 days a year.

Here’s some helpful tips on what to do at the scene of an accident:

Move to a safe place

Call the emergency services if anyone is injured

If safe to do so, take photos with your smartphone of the scene and the vehicles involved

Exchange with all other parties, contact, insurance and vehicle details

Take contact details of any independent witnesses

Do not admit liability

Call our 24/7 claims line on 0345 184 9999 as soon possible, then we’ll do the rest

What happens if the accident/incident is not your fault?


Report the accident or incident to us as soon as possible so we can arrange the following for you:

Replacement vehicle – To get you back on the road and back to work

Repairs to your vehicle – By approved repairers with no excess for you to pay

Recovery of your uninsured losses – So you’re not out of pocket

Help if you’re injured – Getting you back on your feet

No loss of your No Claims Bonus – Saving you money

Useful Numbers

Report a new claim – Call 0345 184 9999

*Windscreen Claims – If your claim is for damage to your windscreen – call 0345 184 9999